Refund Policy

We will gladly accept any defected or unliked merchandise with original tags within 30 Days of purchase for a refund or an exchange.

  • Please return goods with original invoice and mention the reason for returning the items.
  • Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
  • Exchange Voucher of the item's invoice value will be given to the customer asking for an exchange.
  • Delivery Charges will not be refunded.
  • Refund requests will be processed within 07 days after receiving the return products.

All returns should be sent to Khadija Suleman Factory Outlet, 1.8 KM Eden Garden Rd, Faisalabad. For further queries about exchanges and returns, Please contact us at +92 320 8333327 (11 AM to 8 PM)

Follow these simple steps to return or exchange your item(s):

Complete Return Form
If you wish to return or exchange any portion of your online order, please complete the Return Form and include it with your return shipment. Don't have a Return Form? Please click here to download one. if you wish to return or exchange any product of your order, please complete this form and include it with your return shipment.

Repack Merchandise
Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment.

Ship To
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:
Consumer Returns Department
Khadija Suleman Fabric Store
1.8 KM Eden Garden Road
Faisalabad, Pakistan

 
Shipping Policy
We offer free shipping in Pakistan. Your order should be delivered within 2-3 business days via Leopard Courior Service following order confirmation. Please allow up to 5 additional days for rural locations.
 
Customer Support
Helpline 1 : +92-41-262-3327 Helpline 2 : +92-41-263-3327 Email : info@bhalwalfabrics.com
 
30 days money back
We will gladly accept any unworn, unwashed merchandise with original tags within 30 Days of purchase for a refund or an exchange.